FAQ

• What is giftshandicraftsindia.com ?

Giftshandicraftsindia.com is an online store site providing traditional/Handicrafts sending gifts to India & across the world.

• Where are the product sourced from ?

Giftshandicraftsindia.com is a online shopping site and We have tied up with vendor/merchant from all over India.

• How soon you can delivered the products ?

Our motto is to provide 100% satisfaction to the our users. We try our best to delivers the products on the chosen date.
We always request to you that please allowed 8 to 10 working days for deliver.

• Where is Giftshandicraftsindia.com based ?

Giftshandicraftsindia.com operates from Noida, India. All customer service issues are handled from Noida, India.

• How do I know that delivery has completed ?

We will send you a mail about your delivery status along with courier company name with docket number. With that docket number you can easily track your order.

• What if you don't deliver or deliver late ?

If you give us adequate time to process your order it will not be late. This can only happen due to forces beyond our control such as riots, transportation strikes and situations beyond our control. Another common reason this happens is when the recipient of the gift is not at home, or his/her address has changed. We will cooperate with you to rectify this situation if it does occur. Please note our maximum liability is the refund of the purchase price, if the fault is due to Giftshandicraftsindia.com
Giftshandicraftsindia.com will inform you of such an eventuality. You can inform us to change the receiver's address within 24 hrs. of receiving our message, else your order will be cancelled and no refund will be made. But in no circumstances will the gift be changed, or in case of perishable commodities, will a fresh one be delivered.

• Are the items delivered as per the display on the Web Pages ?

Generally the gifts will be similar to the pictures on the web. They will definitely match or exceed all the specifications in terms of weight, size.

• Are there any hidden costs such as delivery charges, taxes etc. ?

Shipping charges are inclusive in the sales price for India and there will be additional shipping charges for out of India. Based on the shipping address you select, if any additional shipping charges are applicable, it will reflect in your shopping cart while you check out before you make the payment. Octroi Charges and any other such entry tax would be collected from the consignee where applicable. For International deliveries, all applicable charges for customs, etc. would be collected from the consignee as per actual.